GDPR Compliance

Our Commitment to Data Protection

Fervor Motor complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to protecting your personal data and respecting your privacy rights.

Data Controller

Fervor Motor is the data controller responsible for your personal information. Our contact details are:

Fervor Motor
42 Southwark Street
London SE1 1UN
United Kingdom
Email: [email protected]

Lawful Basis for Processing

We process your personal data based on the following lawful grounds:

• Contract: Processing necessary to fulfill our contract with you when you enroll in programmes
• Consent: When you provide explicit consent for specific processing activities
• Legitimate interests: For business operations, fraud prevention, and improving our services
• Legal obligation: When required by law

Your Rights Under UK GDPR

Right to Access

You have the right to request a copy of the personal information we hold about you. This is known as a subject access request.

Right to Rectification

You can ask us to correct inaccurate or incomplete personal information.

Right to Erasure

You can request deletion of your personal data in certain circumstances, such as when it's no longer necessary for the purpose it was collected.

Right to Restrict Processing

You can ask us to limit how we use your personal data in specific situations.

Right to Data Portability

You can request that we transfer your personal data to another organization or provide it to you in a structured, commonly used format.

Right to Object

You can object to processing of your personal data where we rely on legitimate interests as the legal basis.

Rights Related to Automated Decision Making

We do not use automated decision-making or profiling in our processing of personal data.

How to Exercise Your Rights

To exercise any of these rights, contact us at [email protected]. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.

There is no fee for exercising these rights unless your request is clearly unfounded, repetitive, or excessive, in which case we may charge a reasonable fee or refuse to comply with the request.

Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Staff training on data protection
• Secure backup and recovery procedures

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by UK GDPR.

International Data Transfers

We primarily process data within the United Kingdom. If we need to transfer data outside the UK, we ensure appropriate safeguards are in place as required by UK GDPR.

Retention Periods

We retain personal data only for as long as necessary:

• Programme participant data: 3 years after programme completion
• Email correspondence: 2 years from last contact
• Financial records: 7 years as required by law
• Marketing consent records: Until consent is withdrawn

Children's Data

When we process data about children participating in our programmes, we obtain appropriate consent from parents or guardians. We apply additional safeguards to protect children's personal information.

Right to Lodge a Complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel: 0303 123 1113
Website: ico.org.uk

Updates to This Statement

We may update this GDPR compliance statement from time to time to reflect changes in our practices or legal requirements. The current version will always be available on our website.

Contact Us

For any questions about data protection or to exercise your rights, contact us at [email protected].